TECH SOLUTIONS TO ELEVATE YOUR DAY-TO-DAY AND BOOST THE PATIENT EXPERIENCE

March 19, 2024

Enable Online Appointment Scheduling

In today's fast-paced world, it's crucial to embrace digital innovations to streamline your appointment scheduling process. Over time, optometrists have recognized the need to simplify appointment booking to attract new patients. Interestingly, 47% of online appointments are made by new patients.

One of the significant advantages of online booking is its ability to attract patients outside traditional office hours. Remarkably, over 25% of online appointments are scheduled outside regular business hours, offering patients greater flexibility.

By facilitating online booking during evenings and weekends, you could see up to a 20% increase in the number of appointments in your clinic.

Automate Appointment Reminders

With the hustle and bustle of daily life, it's common for patients to forget or be unaware of their appointment times. Efficient follow-ups and reminders are vital for your clinic's smooth operation and to ensure a positive patient experience. Individual patient contact can be time-consuming and error-prone, potentially leading to patient dissatisfaction.

The most effective and simple solution is to use automated email and SMS reminders. This approach reminds patients of their appointments in a non-intrusive manner, helping them arrive on time. Did you know that 75% of automated appointment reminders receive a confirmation on the first attempt? Furthermore, 90% of patients prefer clinics that communicate electronically, making automated communications a significant time-saver, reducing missed appointments and enhancing your clinic's overall efficiency.

Optimize Appointment Management with Optosys

Optosys's Booking and Recall modules are comprehensive solutions that simplify online appointment scheduling and automated reminders, enhancing clinic management and patient experience.

With Optosys, you can effortlessly set up your online booking page and integrate it with a powerful patient management interface. Designed by OSI, this system, complete with full IT support, can be implemented rapidly, saving you considerable time compared to traditional phone scheduling and manual appointment management.

Patients value the freedom and accessibility of online services. Optosys boosts your clinic's productivity, allowing patients to enjoy a convenient, personalized experience that meets their needs more effectively.

About OSI Group

Founded in 1982, OSI Group is a leader in developing value-added services for independent optometry clinics throughout Canada. In addition to these services, OSI Group has developed Optosys Solution, a comprehensive clinic management software dedicated to vision professionals.

Always innovating, we exist to simplify your operations, elevate the patient experience, and champion independent optometry from coast to coast.